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Charlene Spilker

Charlee has held a variety of positions including Sr. Tax and Accounts Manager, Payroll Tax Manager, and was previously with a Finance Director with a multi-state family law firm where she was responsible for business development, budgeting, forecasting, management and reconciliation of operating and trust accounts in each state, as well as improving and implementing SOPs.  Charlee is most proud of detecting and preventing fraudulent activity that saved the company from losing over two hundred and fifty thousand dollars. She has almost twenty years of finance, tax, and accounting experience in several industries.  She graduated Magna cum Laude, earning her Accounting degree at Regis University.

Charlee enjoys spending time with her husband, children, and grandchildren.  She and her husband Matt have 4 horses, 2 dogs and 3 cats, which have all been rescued.  Charlee enjoys training the dogs and breaking and training the horses as well.  She and Matt enjoy the outdoors, going camping, riding, hiking and hunting as often as possible.

Terri Larson

Terri Larson has held a variety of positions including President of an Insurance CUSO, Vice President of Retail Banking and Lending, Vice President of Product & Strategy and was previously with RE/MAX Holdings as Vice President of Operations where she was responsible for leading the first of its kind, nationwide Motto Mortgage franchising brand, from onboarding and opening to the ongoing growth and development of the franchise network. Terri is most proud of the success she’s achieved in helping organizations become more profitable and how she’s helped them experience exponential growth. With over 25 years of strategic leadership and organizational development in the banking, insurance and franchising space, Terri also has bachelor’s degree in business administration/management and holds a graduate banking degree from the University of Wisconsin.

In her spare time, Terri enjoys riding her Harley, playing golf, and spending time with friends and family. You can often find Terri frequenting her favorite restaurants around town which are likely to include exceptional Mexican and Indian cuisine!  

Please join us in welcoming Terri to How to Manage a Small Law Firm and wishing them success in this new opportunity.

Jennifer Niemier

Jennifer has held a variety of positions including Paralegal, Trial Manager, City Clerk, Legal Office Manager, Project Manager, and was previously with Wheelhouse as Client Services Director managing public relations and inhouse manufacturing.  Jennifer is most proud of her paralegal career working in different areas of the law and managing a small law office; as a City Clerk was instrumental in establishing a number one ranking of best places to live by US News and World Report, city logo design, and taking the city paperless; as a project manager building 17 quick serve restaurants across the country in 10 months; working in non-profit for a syndicator building low-income housing tax credit (LIHTC) properties; and most recently in public relations managing an account for the world’s second largest wine and spirits seller.  She has degrees in management, paralegal studies, and advanced paralegal certifications.

In her spare time, Jennifer enjoys spending time with her two children, outdoor activities, traveling, reading/listening to self-improvement and personal development, networking, and always learning and developing new skills. 

Please join us in welcoming Jennifer to How to Manage a Small Law Firm and wishing her success in this new opportunity.

Hector Sierra

Hector has held a variety of positions including Chief Financial Officer and Chief Operating Officer for small law firms. He was previously with ORBA as the Chief Financial Officer where they were responsible for accounting, financial reporting/analysis, budgeting, cash flow 401k plans and payroll. Hector is most proud of streamlining financial reporting by implementing processes that ensure operational excellence and provide timely and accurate data to make informed decisions. Hector received his MBA from Thunderbird – School of Global Management and has 19+ years-experience in the legal field.

In his spare time, Hector enjoys spending time with his daughter, travelling, and running/biking on the Chicago Lakefront.

Please join us in welcoming Hector to How to Manage a Small Law Firm and wishing them success in this new opportunity.

Charles Chronis

Chuck has extensive experience as an operations leader and c-suite advisor in both the Legal Services and Financial Services industries.

He has held a variety of leadership positions including Chief Operating Officer for a large personal-injury law firm where he was responsible for operational execution in Marketing, Sales, Case Management from intake to settlement, Financial Controls, Information Technology, and Human Resources.

Previously, Chuck was a managing consultant for both Big-4 and boutique advisory firms where he advised C-suite clients in the Financial Services industry on executing transformational changes across people, process, and technology.

Originally from Boston, MA, Chuck has lived in several states through New England and the Midwest. He now resides in Charlotte, NC.

Nigel Gonzalez

Nigel has held a variety of positions including Strategic Business Process Manager and Senior Sales Manager and was previously with Equifax as Global Operational Excellence Manager, where they were responsible for standing up, running and scaling global operations, KPI/OKR design and performance, quality and process engineering, continuous improvement, reporting, among others. Nigel is most proud of building the Center of Excellence that transformed the way the company serviced the internal and external clients within the B2C division. He also holds certifications in Lean Six Sigma Black Belt, PMP, Agile Practitioner and Scrum Master.

In his spare time, Nigel enjoys spending time with his family, adventure, developing new skills and water sports, which he used to practice more back when he lived in Costa Rica, where he is originally from.

Please join us in welcoming Nigel to How to Manage a Small Law Firm and wishing them success in this new opportunity.