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Denise Fougere

We are pleased to announce that Denise Fougere has joined HTM as an Implementor located in Florida (Remote) and reports to Erika Ferenczi. Denise’s background spans various positions – including managing development and advertising agencies, providing law firm support as a paralegal, admin, public relations specialist, advertiser, cost-saving operations, and software optimization. Denise has also successfully led large sales and internal teams and quickly coordinated mergers and acquisitions.

Denise’s credentials include: 24 years in business development and advertising, certified as a Six Sigma Greenbelt, Agile/Scrum Master, Google Local Guide, Facebook Power Admin, Facebook Digital Creator, Top Tweeter, Amazon Influencer, and an award-winning Toastmaster in public speaking.  Denise has been appointed to her City’s Community Development Advisory Board, asked to serve as a multi-City Social Media Ambassador, selected for Leadership Pinellas, and nominated for the Chamber of Commerce Inspire! Award and the Tampa Bay Business Journal Businesswoman of the Year for her help in streamlining and growing local businesses and governments and providing emergency communications.

Denise is most proud of her impactful contribution during the Covid pandemic, where she streamlined entities and communication, boosted organic and low-cost marketing, and provided innovative talent acquisition and employee retention. During this time, she introduced production BONUS contests that boosted sales and improved employee morale.  Outside of her professional pursuits, Denise engages in activities such as: reading/listening to self-improvement, walking/running 5ks, visiting museums and the botanical gardens, watching theater performances, attending church, spending quality time with her two teenage daughters, and helping others overcome mental roadblocks and self-limiting beliefs.

Andrew Million

Andrew has held a variety of positions including owning a business coaching company, regional director with TK Elevator and finance manager for ADT Security Services. Most recently, his teams were responsible for isolating customer attrition predictors and financial opportunities to drive more than $19M in incremental revenue in 2022. Additionally, Andrew has extensive contact center experience, particularly from a financial and operational perspective for staffing and utilization optimization.

Andrew is most proud of winning back-to-back American Business Awards ‘Customer Experience Team of the Year’ for exceptional operational, financial and customer experience performance nationally in the recurring services industry. Additionally, being awarded ‘Outstanding Performance in Finance’ for the ADT/Brink’s Home Security integration for more than 1.2M customers.

 

Andrew holds a bachelor’s degree from the University of North Texas (UNT) in Finance, with an emphasis in Money/Banking, as well as holding a CCXP (Certified Customer Experience Professional) designation since 2014.

 

In his spare time, Andrew is an avid car show entrant and attendee, skier, and mountain biker. He and his wife Melissa of 25 years are often cheering for their youngest son’s soccer team each weekend while their oldest son attending UNT, to hopefully become a fourth-generation alumni! As a family, they enjoy visiting the mountains of northern New Mexico and Colorado to relax and get away.

Mat Schwarz

Mat is a Global Marketing Leader with a proven track record in omnichannel performance marketing, primarily focused on driving exponential growth. He takes pride in his partnerships with over 30 global brands, including Discovery Networks, MTV Networks, Coca-Cola, and Kodak, as well as collaborations with celebrities like Logan Paul, Priyanka Chopra, Paris Hilton, FoodGod, Zendaya, and many others.

His work has taken him around the world, from directing shows at the Wembley OVO Arena in London to building teams across India, and even sharing the ring with WWE Superstars throughout the United States. His team’s work has generated billions of dollars in revenue while making a positive impact on people’s lives through transformational coaching, quality entertainment, luxury real estate, SaaS, beauty, healthcare, and consumer goods.

This former hurricane hunter can now be spotted road-tripping on weekends with his wife, two toddlers and wild feline companion.

Kristi Hughes

Kristi has held a variety of Marketing Director positions including Integrated Digital Marketing Director and was previously with another large tax incentive company as an Executive Marketing Director where she was responsible for building a marketing department from scratch. Kristi has worked in a variety of industries primarily in pharmaceuticals, manufacturing, and business consulting. Her favorite thing about marketing is that it’s always changing and continuing education in this field is a MUST! She loves working alongside, leading, and collaborating with other marketing creatives and is most proud of her accomplishments in copywriting. After attending U of H for a career in graphic design, she quickly learned that if you don’t have a message that resonates with the audience, then the most beautifully designed piece will never get read. Kristi has spent many years reading and enrolling in outside courses to expand her knowledge in copywriting.  

In her spare time, Kristi enjoys gardening, specifically planting milkweed to ensure she does all she can to help save monarch butterflies. If she isn’t gardening, she is usually on the softball or baseball field cheering on her kiddos. Her daughter is a pitcher in competitive (year-long) softball and her son is also starting competitive (year-long) baseball this year (also as a pitcher). Her oldest son recently moved to Arizona and is living his best life mountain climbing (and trying to give his mom a heart attack every weekend). Kristi has been married for 16 years to Anthony Hughes who has been in sales as long as Kristi has been in marketing, so you can be sure there are some great conversations around the dinner table (i.e. behind every sale there is a great marketing campaign… 🙂).

Allison Bradley

Allison has held a variety of positions in marketing and public relations and was previously with Furia Rubel Communications as a Legal PR Account Coordinator, where she was responsible for the delivery of integrated communications strategy and tactics. This included traditional public relations, media relations, crisis communications, content development, marketing, and social media. Prior to this role, Allison served as a Marketing Assistant and Director of Training for Cowen Rodriguez Peacock in San Antonio, Texas, where she coordinated large continuing education events for lawyers, marketed the award-winning Trial Lawyer Nation podcast, drafted SEO-friendly website copy, and supported the firm’s overall B2B strategy and social media content. She also oversaw the firm’s training and development initiatives and led a firm-wide case management software transition. Allison is most proud of her media relations work supporting a survivor of childhood sexual assault, earning media coverage in several top-tier national, local, and trade publications. She graduated summa cum laude from the University of Wisconsin La Crosse in 2017 with a B.A. in Organizational and Professional Communications and a minor in Ethnic and Racial Studies.

In her spare time, Allison enjoys exploring new sights both nearby and abroad. Whether she’s trying a new restaurant near her home in Madison’s lively near-eastside or planning a solo trip to Iceland, she finds joy in new experiences and challenges.

Sarah Antinone

Sarah has held a variety of positions including full-charge bookkeeper, receptionist, and merchantainment intern at Walt Disney World in Orlando, Florida, and was previously with Atlantic Blowers, LLC and Raw Hair & Co. as the full-charge bookkeeper where she was responsible for all A/P and A/R, bank and credit card reconciliations, ensuring all company files were organized and up to date, acted as the first point of contact for the company, and much more. Sarah is most proud of participating in the Disney College Program at Walt Disney World where she had the privilege of working in various gift shops in some of Disney World’s finest resorts! Sarah graduated from the University of North Texas with a Bachelor of Business Administration for Entrepreneurship and has worked in bookkeeping seasonally for ten years, and full-time for less than one year. 

In her spare time, Sarah enjoys baking, reading, exploring nature, star gazing, practicing yoga, working on puzzles, and binge-watching true crime.