RJon Robins

How To Brag About Yourself. . . without coming across like a jerk

A fellow-coach recently sent out a request for advice she could share with one of her clients about how to toot his own horn without sounding like a jerk.  Yes, we coaches do have our own “insiders group” which is really neat when you get into a conversation with a coach who specializes in lawyers, another auto mechanic shops and the third bakery owners. 

Believe it or not practically every industry has superstars who credit much of their success to a coach that helps in personal branding.  Even coaches have coaches, even me.  The way I figure it, what could be better than investing in myself?  Anyway, the following was my contribution to a fellow coach.  Thought I would share this little “RJonism” just in case your carpet-cleaner suddenly starts telling you about a proud moment in his or her business.

(As an aside, it surprised me to learn recently there are more than a few millionaire-carpet-cleaners.  But just like in any other industry I suppose, the majority don’t do nearly as well even though they could)

Here’s my tip. .
.

We’ve all heard the old saying that “It’s not bragging if it’s true”.
Notwithstanding old sayings though, we’ve also had that same awkward,
self-conscious and conflicted feeling upon finding ourselves in a
position to advance our interests but not quite knowing how to “brag”
about ourselves without coming across like a jerk.  If only someone
would come along and do our bragging for us!  The solution many of my
best Rainmaking clients and I have used with much success is to be very
honest and straightforward about what we are doing, and a little
self-deprecating humor doesn’t hurt either.  For example. . . “You know
it’s always awkward to have to toot my own horn but something I am very
proud of is [fill in your relevant facts here]”. 

The keys to making
this work are

1.) Be brief.  Once you have shared your facts shut-up
and cede the floor to someone else;

2.) Be relevant.  Sharing a fact or
anecdote about yourself that contributes to the general direction of
the conversation is much less likely to be held against you than
bragging about something off-topic and is not about small law firm marketing strategies; and 

3.) Be always prepared to brag twice
as much about someone else in the group as yourself
.  If you have a
reputation for speaking positively about others people will cut you alot of
slack when the time comes to speak positively about yourself.

As an exercise let’s see how many of you can send me an email that begins with For example. . . “You know
it’s always awkward to have to toot my own horn but something I am very
proud of is [fill in your relevant facts here]”.  Please be sure to write Bragging in the subject line so I can sort them all together and pick from the best.  my email is rjon@howtomakeitrain.com

What Do You Want To Know About Banner Advertising For Your Law Firm?

Here’s how it all started. . . A few months ago a Member of the Gold coaching program asked me to help him evaluate the effectiveness of his website and recommend improvements to his portfolio of banner ads.  A few days later I received a call from a lawyer I know about the same subject.

Curtis is licensed in Florida, Pennsylvania and Delaware, he was an influential partner a in a 100+ lawyer firm.

Anyway, Curtis called to tell me he had launched a new venture called whocanisue.com to educate prospective clients and then show these potential consumers of legal services a bunch of lawyer banner ads to choose from.  And he wanted me to help educate his lawyer-members-advertisers about how to recognize, appreciate and not settle for less than a world-class effective banner ad strategies to display on the wcis website.

Over the Thanksgiving break Curtis prevailed upon me to organize a webinar on how to spot a good banner ad vs. what most lawyers settle for.   At first I was reluctant because I wasn’t convinced there would be enough demand.  But when Curtis said whocanisue would sponsor the event, I floated the idea around to subscribers and Members of the various coaching programs to gague interest.  And to make a long story short we’re now just about booked-to-capacity on the webinar with reservations.

BUT I HAVE A QUESTION I could use some help with as I adapt the proven criteria from my “Three P’s For Evaluating A Good Lawyer Advertisement” to online banner ads and for a webinar setting.  So if you are one of the next 17 lawyers to speak-up and send me an email to Support#@HowToMANAGEASMallLawFirm.com with your response to my question below, I’ll reserve one of these last remaining FREE spots for you. (We only have 20 lines left, and I need three for me, Curtis as our sponsor, and a guest).

So here’s my question: What are your top three questions, areas of confusion or frustration when it comes to banner advertising for your law practice?

EVERYONE is a solo practitioner

There has been a rash of layoffs from law firms around the Country lately.  This is no surprise.  But probably not for the reason you think.  The lack of surprise is not to do with the state of the economy (which is always a lame excuse for failure of a Rainmaker).  No, the lack of surprise is because of the nature of the business of a law firm. . .

That is to say if you’re not the captain steering your own ship, you’re just a passenger who could be headed to the rocks!

Case in point:
New York-based McKee Nelson laid off 17 associates and 15 staff members on Monday, citing a slowdown in structured finance work.  But there are plenty of other examples just like this around the country I could have pointed to.

O.K., I’ll give the staff members a “pass”.  But what about the associates?  And what about the practice area leaders who were supposed to be steering the careers of those 17 associates?  Let’s take these one-at-a-time:

The practice area leaders screwed-up.  No doubt about it.  They failed to look ahead and make contingency plans for their practice area.  But notice the captains didn’t get tossed-out, just the associates whose services were no longer needed by the firm once their practice area hit the rocks. (hint: structured finance lawyers tend to be pretty good at doing structured settlements & work-outs).

But the ones I lay the most responsibility on are the associates themselves.  Not for the decisions of their bosses, but rather for not taking steps to make themselves invaluable to the firm in other areas.

Lesson:  EVERYONE is a solo practitioner.

Law Firm Marketing: There has to be a better way!

Hello Frank,

Thank you for the kind words.

I offer several different courses.  The two I am guessing you are
asking about are the Bronze Coaching program which costs just $39/month
and comes with a complimentary copy of my Best-Selling How To Market A
Small Law Firm audio CD program & workbook.  And the other is the
audio CD & workbook as a stand-alone product.

You might be asking “Why would anyone buy the stand alone product for
$300 when they can get it for free by enrolling in your $39/month
coaching program?”  My answer is that I really would prefer to have as
many attorneys enrolled in the monthly coaching program as possible.
Because that represents recurring revenue for me and I know a
fairly-predictable percentage of you will actually follow the program
and graduate-up to my Silver and eventually the Gold Level of coaching.  That’s where we start talking about increasing your income by the
hundreds of thousands per year which makes my services much more
affordable to you and more fun for me to work with you.

So I’m willing
to make the Bronze coaching program more attractive than just buying
the audio & trying to implement it on your own.  The Bronze
coaching program is really all about helping you implement what you
will learn on the audio.

But in direct answer to your question, YES if you implement even 10% of
what you will learn on the audio CD you should begin to get results
pretty quickly in your criminal defense practice.   If you’re currently
earning $5,000 per month for example and for just $39/month I can help
you increase your income by $500 that’s a pretty good deal, I think.
But my real goal is to graduate you up to the point where we’re talking
about increasing your income by $5,000 per month and so my $500/month
fee for Gold Coaching is still a good deal for you.

The Bronze program focuses on the basic fundamentals for
marketing any law practice.  Much of what you will learn about at this
level is going to seem pretty simple .  And perhaps you may even say
it’s alot of “common sense”.  However time & again I am able to
help attorneys make huge improvements in their law practices by helping
them get back to basics. And showing them easy ways to actually
implement these basic fundamentals. Instead of wasting time looking for
some fancy new magic rainmaking button.   Or teaching them the much more
advanced techniques before they’ve even mastered the fundamentals.

The Bronze program does NOT teach you a bunch of much-more
sophisticated techniques for how to optimize your website for the
search engines, or how to utilize all of the technologies available to
squeeze more business out of your probably not up to date database of
potential referral sources or even how to develop effective
educational-based marketing materials and programs that will draw
clients to you like a magnet.

It doesn’t get into all of that because in my experience most lawyers
have never even learned the basic fundamentals.  And you need to have
these in place if you realistically expect any of the rest of those more
sophisticated techniques & tools to work for you.  So we offer a basic
program for just $39/month.  Then, later once you have mastered the
fundamentals and have some momentum going.  And you are ready to take
bigger steps to leverage your practice and take it to a much higher
level.  Then you can step-up to the Silver or even one of my Gold level
coaching programs.

Hope this helps,

RJON

On Sat, Oct 25, 2008 at 7:48 PM, *************************wrote:
This is an enquiry e-mail via http://howtomakeitrain.com from:
Frank *****

RJon,

First, I want to compliment the hard work that you have obviously put into your materials and your web site.

Second, I trust that you are a man of your word.  Therefore, I am
asking you straight out:  Will your course work to increase business
for a solo criminal defense attorney?  The contents of your site rang
true to me.  Not being boastful, but I win trial after trial, yet my
practice struggles, while those who bleed them and plead them make
money hand over fist.

I have saved two men from death row, murder charges dismissed, lives
and familys saved, but I struggle every month for business.  There has
to be a better way!

Correct use of the title “Esq.”

This has long been a pet pieve of mine:  The inappropriate use of the self-laudatory title “Esquire”.  When signing your own name you may indicate you are an “Attorney at Law” but please don’t refer to yourself as “Esq.”  And while we’re on the subject of grammatical pet pieves do not tell someone he or she is “incredible” in an attempt to pay them a compliment.  The word means not credible.  As in  the witness is incredible.  His testimony should not be given any weight.

From Wikipedia. . .

Esquire (abbreviated Esq.) is a term of British origin, originally used to denote social status. Within the United States, it is used as a postnominal honorific by licensed attorneys and by some naval officers and fraternal organizations. Ultimately deriving from the medieval squires who assisted knights, the term came to be used automatically by men of gentle birth. The social rank of Esquire is that above gentleman.
More specifically, though, a distinction was made between men of the
upper and lower gentry, who were “esquires” and “gentlemen”
respectively (between, for example, “Thomas Smith, Esq.” and “William
Jones, Gent.”). A late example of this distinction is in the list of
subscribers to The History of Elton, by the Rev. Rose Fuller Whistler, published in 1882, which clearly distinguishes between subscribers designated “Mr” (another way of indicating gentlemen) and those allowed “Esquire.”

Thus, practically speaking, Esq in legal writing or the term “esquire” may be appended to
the name of any man not possessing a higher title (such as that of knighthood or peerage) or a clerical one. In practice, however, “esquire” in the US is most commonly assumed by lawyers in a professional capacity; it has come to be associated by many Americans solely with the legal profession.[citation needed]

Regardless of to whom it is applied, the term “Esq.” should not be
used when talking about oneself, or in directly addressing somebody
else. Rather, it is used in third-person contexts, such as business
letterhead and when addressing an envelope.

Logic or emotion; Which makes more rain?

Had a meeting with a Gold Member at breakfast.  Discussed a very exciting new concept he's pioneering that I think will be a big trend in years to come.  Can't reveal all the details (yet) but a point that came up in the conversation was that our clients often buy based on an emotional “hook” not generally based on logic.  And in fact the hook doesn't always even have to be completely logical to be effective.  Think about that next time you're designing a brochure, a business card or the message for your firm's website.