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Our Team

Chrissie Bettencourt

Chrissie has held a variety of positions including Senior Project Manager, and a Small Business Consultant, and was previously with New Law Business Model as Chief of Staff where they were responsible for leading organizational initiatives and cross-functional teams, and successful completion of organizational goals .  Chrissie is most proud of her work in helping entrepreneurs create and structure their business and personal visions.   She has 20+ years in small business consulting, project management, operations and marketing.  She holds a business degree from the Telfer School of Management at the University of Ottawa, as well as a certification in Digital Transformation from Columbia Business School, NYU.  

In their spare time, Chrissie enjoys hanging out with her son, cooking, baking, and spending time out in Nature.

Please join us in welcoming Chrissie to How to Manage a Small Law Firm and wishing them success in this new opportunity.

Jennifer Sjostrom

Jennifer has held a variety of positions including Financial Specialist and was previously with Carrier-Robins, where they were responsible for ERTC data entry, calculations and making sure all of the information collected and entered is clear and precise before passing the case along to the lawyer assigned. Jennifer is most proud of working hard to grow her Bookkeeping/Accounting knowledge by experience and ongoing schooling.

In her spare time, Jennifer enjoys volunteering, boating, traveling, and really anything outdoors. Between my husband and I we have 7 children between the ages of 16-28. We also own two Great Danes as well as foster.

Please join us in welcoming Jennifer to How to Manage a Small Law Firm and wishing them success in this new opportunity.

Kate Lucas

Kate has held a variety of positions including Staff Accountant, Director of Tax, and Accounting Manager, and was previously with Yockey and Associates as an Accountant where she was responsible for tax and accounting clients.  Kate is most proud of her Master’s of Science in Accounting from Old Dominion University. 

In their spare time, Kate enjoys creating art from nature on her farm with her children, cooking, and gardening,

Please join us in welcoming Kate to How to Manage a Small Law Firm and wishing her success in this new opportunity.

Tiffany Muller

Tiffany has held a variety of positions including Project Manager, Production Manager, Business Consultant and Sr. Case Manager, and was previously with Mi-Case as an IT Project Manager where she was responsible for development, migration, and implementation of applications and web portal payment systems for 40 state agencies under the AZ Department of Administration umbrella and the AZ Department of Transportation. Tiffany is most proud of the positive impact her team had in creating a seamless flow of application operations for the State. Tiffany has a Master’s degree in Information Technology Management, a Bachelor’s in Organizational Leadership, and is a PMP through PMI. Most of her professional career has been as a Project Manager in varying industries; entertainment, corporate, IT, and Real Estate.

In her spare time, Tiffany enjoys working out, traveling, reading, and spending time with her family and friends.

Sal Guarino

Sal has held a variety of positions including Administrator, Project Manager and Recruiter, and was previously a National Recruitment Manager with Maxim Healthcare Services where he was responsible for a book of business by marketing open Travel RN/LPN opportunities via multiple platforms, sourcing/vetting candidates, and negotiating pay packages.

Sal took a brief stint away from Project Management and Operations work during his time as a recruiter but found his way back by joining HTM. With over 7yrs in Project Management roles in Property Management, HVAC/Plumbing/Electrical, and Medical Gas, he is most proud of his work in the Cannabis Accessory Industry with Humble & Fume Inc. During his time with H&F Inc., Sal held the position as Corporate Project manager where he executed corporate initiatives including process improvement/development, systems integrations and automations, and collaboration with directors/C-Suite on business development opportunities. His most proud accomplishment with H&F Inc was his leadership of the launch of their third US distribution center in Las Vegas, NV where he hired and trained a team of 10 employees, managed the warehouse for 18 months, and assisted in the expansion of the sales presence on the west coast. Sal is Lean Six Sigma Certified and holds other certifications: Beginner to Trainer for Microsoft Office 365, Project Management Essentials, & Fundamentals of Project Planning and Management.

In his spare time, Sal enjoys the Florida beaches, taking day trips across the state, and spending quality time with his family. He is a New Orleans Saints, New York Yankees, and Tampa Bay Lightning fan.

Rachel Basile

Rachel brings a unique blend of expertise to her role as a Bookkeeping Liaison, having transitioned from a successful career as a dedicated high school math teacher. With a decade of experience in the education sector, Rachel’s meticulous attention to detail and analytical prowess seamlessly translate into her new role.

Having fostered a passion for numbers and organization during her teaching years, Rachel’s transition to bookkeeping was a natural evolution. Her strong foundation in mathematics coupled with her interpersonal skills make her an ideal candidate to bridge the communication between financial data and the needs of clients.

In her spare time, Rachel indulges her curious mind by diving into a world of podcasts and books. This appetite for knowledge reflects her commitment to continuous learning and personal growth. As a former educator, she understands the power of staying informed and up-to-date, which undoubtedly enriches her contributions to her current position.