Our Team

Jakera Cooper-Willis

October 2, 2024 by

Jakera brings over 7 years experience in events development, management, communications, and marketing. Passionate about creating unforgettable experiences, she takes a proactive and motivated approach, complemented by an entrepreneurial spirit. Jakera has successfully produced smooth, world-class events for renowned companies such as WME, Microsoft, Amazon, and various other tech giants. Her expertise spans organizing conferences, summits, dinners, and virtual events, ensuring each is executed flawlessly.

Currently based in Los Angeles, Jakera enjoys spending her free time baking, reading, and exploring the great outdoors with her husband.

Lily Yari

July 16, 2024 by

Lily has worked in multiple information environments for over ten years, including public, academic, corporate, and legal libraries. She is most proud of making sure information is accessible to all in multiple different formats. In her spare time, she likes to read, write, and play with her Old English Sheepdog Daphne.

Nichole Hanscom

February 27, 2024 by

With more than 30 years of professional experience in the legal field, Nichole has worn just about every hat there is to wear – Assistant, Attorney, Community Liaison, Operations Director, Administrative Counsel, and Owner. She has held high-level positions in organizations of more than 300 people and with multi-million dollar budgets. In addition to running large operations, she has launched non-profit and for-profit businesses from the ground up. Nichole has spent the last two decades focused on helping businesses (especially law firms) run more productively and deliver better results. Prior to joining the HTM team as an Advisor, Nichole was a member! She owned an operations consulting business and was affiliated with a boutique law firm that helped creative entrepreneurs. Before opening her own businesses, Nichole was the Operations Director and Administrative Counsel for the Public Defender’s Office in Tampa, Florida, and consulted for other Public Defenders across Florida from the Panhandle to the Keys. In these roles, Nichole was responsible for designing solutions, leading teams, and building systems that handled legal representation on both the large and small scales. She was also sought after to lead strategic planning, growth management, conflict resolution, and leadership development programs in legal and non-legal organizations across Florida. A life-long advocate for equal access and opportunity, Nichole joined to How to Manage so that she could help lawyers help more people.

James Tsikerdanos

January 30, 2024 by

James has held a variety of positions including Executive Sales Coach, Program Manager, and National Account Executive and was previously with Enable as the Revenue Enablement Program Manager where he was responsible for providing the leadership development of over 35 sales managers and directors located across the globe in US, CA, UK, and ANZ. He designed and deployed sales training and coaching for over 100 sales representatives. James is most proud of his work with junior sales managers at Enable in helping them find a healthy work-life balance while exceeding their team sales targets. James is also 14-year Army Reserve veteran. He enlisted out of high school as an intelligence analyst and went on to receive an ROTC scholarship from Howard University in D.C. while dual enrolled at George Washington University where he would get his BFA in art education. James has over 15 years of sales experience working with finance and technology start-ups. He has provided sales training and coaching to dozens of law firms over the last several years as an executive sales coach.

In their spare time, James enjoys spending time with his wife Katie and their two dogs Luna (pitbull) and Harvey (Italian greyhound). Katie and James are big time horror movie fans and art lovers. James also volunteers on several county appointed boards and non-profits, to include the Greene County Economic Development Authority, Piedmont Workforce Development Board, and the American Legion.

Laura Helton

January 30, 2024 by

Laura has held a variety of positions including Sales Manager, Sales Coach and Sales Supervisor and was previously with Allstate as Business Insurance Sales Manager where they were responsible for leading over 20 sales professionals to exceeding targets. Laura is most proud of her most recent work at Allstate where she achieved a 46% increase in annual sales.

In their spare time, Laura enjoys going to the beach with her two children and hiking with her two dogs Pepper Potts and Tony Stark.

Andrew Ferenczi

January 29, 2024 by

Andrew has held a variety of positions including Manager of International Sales, Project Manager for Resilient Communities, and Researcher at the Weston Seismological Observatory, and was previously with WegoWise by AppFolio as Manager of Strategic Accounts where they were responsible for building a new sales team to target the top 100 multifamily real estate portfolios, advising state agencies on public policy and tax incentives related to energy efficiency, and creating partnerships with large financiers—including Fannie Mae, Freddie Mac, and HUD—to develop and expand their green loans programs.

Andrew is most proud of having raised $1.1 MM after Hurricane Maria struck Puerto Rico to build 30 off-grid community centers that would provide essential services to over 7,500 residents in the affected communities. In their spare time, Andrew enjoys climbing mountains, collecting ultra-light camping gear, volunteering at the American Red Cross, and spending time with his dog, Kilimanjaro.

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