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Sal Guarino

Sal has held a variety of positions including Administrator, Project Manager and Recruiter, and was previously a National Recruitment Manager with Maxim Healthcare Services where he was responsible for a book of business by marketing open Travel RN/LPN opportunities via multiple platforms, sourcing/vetting candidates, and negotiating pay packages.

Sal took a brief stint away from Project Management and Operations work during his time as a recruiter but found his way back by joining HTM. With over 7yrs in Project Management roles in Property Management, HVAC/Plumbing/Electrical, and Medical Gas, he is most proud of his work in the Cannabis Accessory Industry with Humble & Fume Inc. During his time with H&F Inc., Sal held the position as Corporate Project manager where he executed corporate initiatives including process improvement/development, systems integrations and automations, and collaboration with directors/C-Suite on business development opportunities. His most proud accomplishment with H&F Inc was his leadership of the launch of their third US distribution center in Las Vegas, NV where he hired and trained a team of 10 employees, managed the warehouse for 18 months, and assisted in the expansion of the sales presence on the west coast. Sal is Lean Six Sigma Certified and holds other certifications: Beginner to Trainer for Microsoft Office 365, Project Management Essentials, & Fundamentals of Project Planning and Management.

In his spare time, Sal enjoys the Florida beaches, taking day trips across the state, and spending quality time with his family. He is a New Orleans Saints, New York Yankees, and Tampa Bay Lightning fan.

Andrew Million

Andrew has held a variety of positions including owning a business coaching company, regional director with TK Elevator and finance manager for ADT Security Services. Most recently, his teams were responsible for isolating customer attrition predictors and financial opportunities to drive more than $19M in incremental revenue in 2022. Additionally, Andrew has extensive contact center experience, particularly from a financial and operational perspective for staffing and utilization optimization.

Andrew is most proud of winning back-to-back American Business Awards ‘Customer Experience Team of the Year’ for exceptional operational, financial and customer experience performance nationally in the recurring services industry. Additionally, being awarded ‘Outstanding Performance in Finance’ for the ADT/Brink’s Home Security integration for more than 1.2M customers.

 

Andrew holds a bachelor’s degree from the University of North Texas (UNT) in Finance, with an emphasis in Money/Banking, as well as holding a CCXP (Certified Customer Experience Professional) designation since 2014.

 

In his spare time, Andrew is an avid car show entrant and attendee, skier, and mountain biker. He and his wife Melissa of 25 years are often cheering for their youngest son’s soccer team each weekend while their oldest son attending UNT, to hopefully become a fourth-generation alumni! As a family, they enjoy visiting the mountains of northern New Mexico and Colorado to relax and get away.

Rachel Basile

Rachel brings a unique blend of expertise to her role as a Bookkeeping Liaison, having transitioned from a successful career as a dedicated high school math teacher. With a decade of experience in the education sector, Rachel’s meticulous attention to detail and analytical prowess seamlessly translate into her new role.

Having fostered a passion for numbers and organization during her teaching years, Rachel’s transition to bookkeeping was a natural evolution. Her strong foundation in mathematics coupled with her interpersonal skills make her an ideal candidate to bridge the communication between financial data and the needs of clients.

In her spare time, Rachel indulges her curious mind by diving into a world of podcasts and books. This appetite for knowledge reflects her commitment to continuous learning and personal growth. As a former educator, she understands the power of staying informed and up-to-date, which undoubtedly enriches her contributions to her current position.

Amber Rojek

Amber Rojek has held a variety of positions including Graphic Designer, Hospital Administrator, Office Manager and Product Specialist, and was previously with Payzer as Product Specialist and Retainment Manager where she was responsible for Onboarding new clients to the software.  Amber Rojek is most proud of her pivotal role in overhauling and automating retention processes at Payzer.

In their spare time, Amber Rojek enjoys learning and experiencing all life has to offer with her husband and daughter. She loves to read and explore her creative side, always looking to learning new crafts. She spent a lot of time in the Publishing world as a Book Blogger and attended Book Expo America in NYC, 3 years in a row. 

Melissa Waters

Melissa has worked in accounting and business operations for over 10 years across a variety of industries and was previously with the law office of Oswald Rew as Office Manager where she was responsible for managing the trust account, ensuring accurate financials, accounting, and reconciliations; managing a team of support staff; recruiting and training employees; ensuring efficient office operations and positive client experiences. Melissa is most proud of helping the firm grow through the implementation of new technology and increased transparency.  

In her spare time, Melissa enjoys spending time with her family, being outdoors, and volunteering in her community. 

Willie Williams

Willie has held a variety of positions including CBRN Officer, Operation Manager, and was previously with United States Army as a Signal Specialist where they were responsible for the maintenance of networks, hardware, and software of the Brigade.  Will is most proud of safely returning from Afghanistan with no injuries to his soldiers.   

In his spare time, Willie enjoys reading, running, & traveling.