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Our Team

Shari Fetzer

Shari has held a variety of positions including Director of Digital Sales Channels and Business Development Manager and was previously with Modus Health Group as Client Development Associate where they were responsible for developing and implementing a strong sales pipeline from prospect to contract. Shari is most proud of her ability to build relationships with both internal and external customers. Shari graduated from the University of Rhode Island with a degree in Journalism.

In their spare time, Shari enjoys working out, traveling, shopping, and spending time with friends and family. Shari has two amazing daughters who live in Santa Monica, California. The oldest is an HR Executive and the youngest is an ICU nurse at UCLA Medical.

Jakera Cooper-Willis

Jakera brings over 7 years experience in events development, management, communications, and marketing. Passionate about creating unforgettable experiences, she takes a proactive and motivated approach, complemented by an entrepreneurial spirit. Jakera has successfully produced smooth, world-class events for renowned companies such as WME, Microsoft, Amazon, and various other tech giants. Her expertise spans organizing conferences, summits, dinners, and virtual events, ensuring each is executed flawlessly.

Currently based in Los Angeles, Jakera enjoys spending her free time baking, reading, and exploring the great outdoors with her husband.

Teala Zytczak

Teala Zytczak has held a variety of positions including Wedding Planner, Event Planner, Event Manager and was previously with IT WORKS! as Director of Global Events where she was responsible for managing the Events and Event Marketing team, budgeting, hiring vendors and planning Conferences, Meetings and Incentive Trips. Teala is most proud of her numerous Event and Wedding planning awards. She has 18 years of experience in the Event Industry and enjoys every opportunity to learn and take on new roles.

In her spare time, Teala enjoys spending time with her husband and three children; Camden, Cayden and Carson. She also loves travelling and planning future travels around the world. She is an avid reader and huge Hockey fan. Fun Fact: Teala’s first job was working for the WNBA!

Oscar Meezs

Oscar has held a variety of positions including Customer Service Manager and Operational Advisor and was previously with TikTok Mexico as an Operations Advisor – Trust & Safety, where he was responsible for leading new projects from inception to completion, ensuring efficacy through KPIs and action plans, and facilitating cross-departmental communication. Oscar is most proud of optimizing operations and enhancing efficiency for over numerous departments including Operations, Quality Control, Policies and Market Specialists

In his spare time, Oscar enjoys reading and exploring new cultures. He also has a passion for horror movies and continuous improvement, which he applies both in his professional and personal life.

Lily Yari

Lily has worked in multiple information environments for over ten years, including public, academic, corporate, and legal libraries. She is most proud of making sure information is accessible to all in multiple different formats. In her spare time, she likes to read, write, and play with her Old English Sheepdog Daphne. 

Nichole Hanscom

With more than 30 years of professional experience in the legal field, Nichole has worn just about every hat there is to wear – Assistant, Attorney, Community Liaison, Operations Director, Administrative Counsel, and Owner. She has held high-level positions in organizations of more than 300 people and with multi-million dollar budgets. In addition to running large operations, she has launched non-profit and for-profit businesses from the ground up. Nichole has spent the last two decades focused on helping businesses (especially law firms) run more productively and deliver better results. Prior to joining the HTM team as an Advisor, Nichole was a member! She owned an operations consulting business and was affiliated with a boutique law firm that helped creative entrepreneurs. Before opening her own businesses, Nichole was the Operations Director and Administrative Counsel for the Public Defender’s Office in Tampa, Florida, and consulted for other Public Defenders across Florida from the Panhandle to the Keys. In these roles, Nichole was responsible for designing solutions, leading teams, and building systems that handled legal representation on both the large and small scales. She was also sought after to lead strategic planning, growth management, conflict resolution, and leadership development programs in legal and non-legal organizations across Florida. A life-long advocate for equal access and opportunity, Nichole joined to How to Manage so that she could help lawyers help more people.