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Operations

Steve Barclay

Steve is a veteran of the United States Marine Corps where he deployed to Fallujah, Iraq as an infantry team leader. He has held a variety of positions in the private sector including Operations Manager and Senior Manager, Operations and was previously with AnswerHero as VP of Operations where he was responsible for overseeing call center operations, business development, training, quality assurance, customer experience, and human resources, while also designing and executing on long term strategic initiatives. Steve is most proud of successfully navigating many projects with substantial impact on the business such as a consolidation of all software applications for the customer’s journey, a re-brand of the company, creating and communicating their Core Values, and a replacement of the underlying call center software while ensuring zero disruption to the on-going call center operations. In his spare time, Steve enjoys spending time with his wife, Amber, and his two children Isabella (11) and Jackson (5). He is an avid fan of the Tampa Bay Lighting and the McLaren Formula 1 team, the latter of which inspired him to build a racing simulator in his garage to channel both his inner nerd and didn’t-quite-make-it racing driver.

Sanj Ark

Sanj has held a variety of positions including COO and SVP and was previously with Skylink as COO where he was responsible for meeting and exceeding revenue targets, strategic partnerships, asset acquisitions, vendor management and contract negotiations. Sanj is most proud of creating Skylink and establishing it as one of the premier agencies in Canada.

In his spare time, Sanj enjoys spending time with his family, being a father to his two young daughters and getting out on the golf course. Sanj is also an obsessed fan of the Pittsburgh Steelers and is hoping to experience another Super Bowl victory soon. Please join us in welcoming Sanj to How to Manage a Small Law Firm and wishing him success in this new opportunity

Riva Benjamin

Riva has held a variety of positions including Executive Assistant, Intake Lead, Direct Support Professional for adults with Disabilities, and was previously with Sinai Holdings as Executive Assistant where she was responsible for the licensure for various corporate entities. Riva is most proud of the work she did helping people with disabilities gain independence. In her spare time, Riva enjoys the beach, reading, and spending time with family and friends.

Judy Weiner

Judy has held a variety of positions including Program Assistant and Administrative Assistant and was previously with North Central Texas SBDC as Sr. Administrative Coordinator where she was responsible for coordinating and managing workshops, creating marketing campaigns and social media posts, as well as maintaining the information of over 200 clients.  Judy is most proud of assisting entrepreneurs in starting their businesses, as well as helping small business owners keep their businesses alive during COVID.  Judy has a BA in English, is PACE certified and has worked over 6 years in this field. In her spare time, Judy enjoys writing, gardening, crafting, and refinishing furniture. She is currently trying her hand at writing a novel.

Gavin Snider

Gavin has held a variety of positions including Operations Director and Social Media Manager, and was previously with the company Waterstreet as Operations Director where he was responsible for day-to-day operations, purchasing, curating, and management. Gavin is most proud of his ability to grow individually and professionally. He holds a Bachelor’s degree from the University of A&M Corpus Christi, TX.In his spare time, Gavin enjoys travelling to South America, surfing, music production, and spending time with his dog.

Brittany Mansell

Brittany has held a variety of positions including Events Coordinator, Office Manager & Account Specialist and was previously with Tavistock Development Company as Office Manager where she was responsible for organizing an office of more than 200 employees and streamlining systems to increase production and efficiency.  Brittany is most proud of her work at Tavistock assisting with streamlining all processes and building out an automized daily lunch program for employees working with 20+ vendors. In her spare time, Brittany enjoys creating art and doing DIY projects on her home. She also enjoys playing with her dog and spending time with friends and family.