You might be great at sales and even be a “people person” but …
If you’re avoiding talking to an inappropriately dressed employee, or a staff Member with an attendance issue or a hygiene problem or an otherwise awkward thing to talk about … YOU need to attend this Webinar.
These pesky personnel issues are more than just pesky. They’re like weights around the ankles of your Team Members. These people, who you’re relying on to help you grow your firm, are stifled in their productivity and held back in their efforts to serve your clients. And yes, the entire office can feel it, even if they don’t say so out loud to you. But they are talking about it, on the clock.
Your staff is counting on you to lead the charge and ensure that ALL the team Members are working toward the same goals, with the same rules, and that nothing and no one is dragging down their progress. It’s up to you to face the personnel issues head on. That’s why we’re giving you the language you need to fix these problems, no matter how awkward they are. Because your Firm’s profitability is literally at stake.
Empower yourself to have the tough talks, the ones that break through all of the uncomfortable barriers, but leave everyone’s dignity intact. More importantly, empower your firm to operate at maximum efficiency because you and your team will no longer be held back by these productivity-hindering and vibe-crushing issues.
RSVP for the webinar by filling out the form below
Master The Tough Conversations That You DON’T Want To Have With Your Staff
May 17th, 2018
3pm ET / 12pm PT
Even if you can’t make it RSVP anyway
and we’ll send you a recording of the presentation.
ON THE WEBINAR YOU’LL DISCOVER:
- HOW TO DELIVER SENSITIVE AND PERSONAL MESSAGES WITHOUT RUINING SOMEONE’S SELF-ESTEEM
- HOW TO HAVE A CONVERSATION THAT REQUIRES YOU TO DELIVER BAD NEWS WITHOUT VILIFYING YOURSELF
- WHEN TO LET SOME OF THESE THINGS SLIDE, AND WHEN TO KNOW YOU MUST PULL THE TRIGGER AND HAVE THE TOUGH TALK
- HOW TO HANDLE IT WHEN YOUR OTHER STAFF MEMBERS APPROACH YOU BEFORE HAVE THE TOUGH TALK
- HOW TO LEVERAGE THESE EXPERIENCES INTO GROWTH OPPORTUNITIES FOR BOTH YOU AND THE OFFENDING EMPLOYEE
About Your Host: Nichole Hanscom, Esq.
Law Firm Management & Marketing Advisor
How To Manage A Small Law Firm
Nichole Hanscom has been an operations director and legal administrator for almost twenty years … and pulled double-duty as an attorney for the past 7 years. She has a Master’s Degree in Organizational Management and a Juris Doctorate from Stetson University College of Law. She has worked with large law firms, small businesses, and non-profits ranging from 215 employees to 1 employee, helping them grow through strategic planning, project management, systemization, and using the right tech tools. Nichole has been an employee, a board member, and an associate; she has also supervised, trained, educated, planned, and executed as a boss. Now, she helps owners build epic law businesses.
