Cassidee has held a variety of  positions in Customer Service for 20 years including Manger of Experience, Customer Success Manager, Team Leader of Operations and Relationship Manager, she was previously with AutoOps, SoFi, SamaCare and Stash where she was responsible for analyzing data, training and coaching her team to meet company goals, ensuring the success of members and to act as the voice for them to make sure expectations are being met. She is most proud of growing startup companies by working on joint initiatives with exceptional results, reducing retention and giving white glove service. Seeing her employees improve with her knowledge, coaching skills, and building strong lasting relationships with members. She attended Salt Lake Community College studying business and finance.  

In her spare time, Cassidee enjoys watching almost every sports team. Relocating from Salt Lake City, Utah to Hollywood, Florida, she has a lot of exploring to do on her bucket list. She also likes to just relax with a good movie or sitcom!