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Outsourced CEO’s/CFO’s/COO’s/CMO and Controller

Brianna Nordstrom

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Bri Nordstrom has held a variety of positions including licensed literature teacher, children’s program director, and Texas A&M events coordinator, and was previously with the American Academy of Estate Planning Attorneys as a Practice Building Coach where she was responsible for consulting and coaching one third of the Membership, firms ranging from start up to 40 year+ legacy operations. Bri is most proud of her success in bringing discouraged Members out of isolating slumps and back into progressive, profitable businesses. Bri earned her masters of counseling in mental health and wellness from the college of behavioral sciences and did her coaching certification through Duke’s Integrative Medicine Center.  
 
In her spare time, Bri enjoys cycling, cooking, and more recently scuba diving as she earned her certification this spring and dove the Great Blue Hole soon after. 

Michael Ho

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Michael cut his teeth in sales a couple decades ago in a SaaS based Mortgage Technology company. Since then, Michael has amassed sales and leadership experience across multiple industries like telecommunications, fintech, publishing, and digital media. He’s held a variety of positions including Sales Director, Inside Sales Manager, Retention Leader, Sr. Sales Manager, and most recently , Performance Success Coach. He’s scaled sales and retention call center operations for Comcast Business and led SMB retention efforts for Worldpay. Michael earned his bachelor’s degree in marketing at the University of Colorado and his MBA from Regis University graduating with highest honor. Michael is most proud of seeing sales professionals under his purview get promoted or achieve President’s Club/Circle of Excellence accolades.
 
Michael is a Colorado native. In his spare time, Michael loves spending time with his family, watching the Broncos, Nuggets, Avalanche and his kids play sports, and hitting the courts for a competitive game of pickleball.

Bradley Bull

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Brad has held a variety of positions including V.P. of Finance and Operations, Treasurer and CFO, and was previously with Quiet Light Communications as CFO where they were responsible for developing and executing brand strategy for B2B clients across the globe. Brad is most proud of growing his ambulance business from start-up to multiple states and eventual transaction to private equity, where he became responsible for growing the overall holding company nationwide. Brad completed his MBA at the University of Dayton and has worked in finance for over 20 years.
In their spare time, Brad enjoys hiking, hunting and other outdoor activities with his family. Brad also serves as an assistant high school baseball coach and is the volunteer Treasurer for his local Park District.

Chris Warren

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Chris Warren is an accomplished executive and strategic operator with a career built on scaling organizations, optimizing operations, and driving consistent profitability across multiple industries. As a CEO and COO Advisor with HTM, Chris partners with law firm owners to build the structure, systems, and strategic clarity required to run their firms like true CEOs — not just lawyers who happen to own a business.
Drawing from over two decades in senior leadership roles including CEO, COO, and President, Chris has led teams through transformational growth, multimillion-dollar capital expansions, and complex operational turnarounds. His background spans SaaS, franchising, and professional-services organizations, where he’s built performance frameworks, leadership pipelines, and data-driven decision systems that unlock both efficiency and freedom for business owners.
Chris’s executive experience includes leading national franchise networks, managing global finance portfolios exceeding $90 billion, and architecting scalable operating systems that align teams around measurable KPIs and accountability. At HTM, he applies that same CEO-level discipline to help law firm owners clarify their vision, strengthen their leadership, and grow sustainable, profitable firms that don’t rely on them to function day-to-day.
Outside of advising law firms, Chris enjoys offshore fishing, barbecuing for friends and family, and cheering on the Florida Gators. Whether he’s navigating complex business systems or open waters, he brings the same energy and precision to everything he does.

Lori McCallian

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Lori has held a variety of positions including Owner, COO, and Vice President of Operations, and has previously been in executive positions within the music, accounting, insurance, and consulting industries. She has been responsible for strategically streamlining and scaling operations, building high performing teams, creative problem solving, and delivering excellent client service. Lori is most proud of resurrecting the operations of a 50-year-old legacy brand in the music industry, in addition to successfully launching a new location of an accounting firm from scratch. Lori has 25 years of operations and finance experience and has earned an MBA from Washington University in St Louis.
In her spare time, Lori enjoys reading, baking, hiking, and Pilates. She also enjoys traveling to visit family and friends in the Midwest and spending time in her favorite International city, Paris.

David Lester-Massey

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David has held a variety of positions including Chief Operating Officer, Sr. Financial Management Analyst, and public health advocate. He was previously with the Centers for Disease Control and Prevention (CDC) as a Sr. Financial Management Analyst and Program Manager, where he was responsible for managing complex budgets, leading strategic financial planning efforts, and ensuring fiscal accountability across high-impact federal programs. David has also served as Chief Operating Officer at Hiclass Management, where he oversees business operations, client engagement, and organizational strategy—supporting mental health professionals with customized management solutions. David is most proud of his leadership in expanding access to financial and operational resources for small and minority-owned firms, as well as his continued advocacy for people living with HIV. He holds a Master of Business Administration and brings over a decade of experience in financial management, operations, and public sector consulting.
In their spare time, David enjoys binge watching television and streaming services as well as providing Vocal Training and Musical Direction for choirs and singers nationwide.