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Part #2: Sales

Sales is not a 4 letter word. When done correctly, it’s something you do FOR your prospective clients, not TO them. Make sure you’re selling legal services the right way.

SALES

Grade 1-5 For How Well Documented Your Policies, Procedures, Check Lists, Etc. Are For Sales

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  • My staff know where to find the documents, and any layperson off the street can step in and do the job by following the documented systems and procedures.
  • Most of it is well documented, but it’s still going to require some background knowledge to get the job done, or the employee will need further instructions from me/another team member.
  • Somewhat documented but no one could do the job
    without already prior knowledge or hand holding.
  • I have something which is better than nothing, but I am in trouble if me or the person currently doing this job has to step away on an emergency.
  • No documentation exists.