Renee has held a variety of positions including Human Resources Specialist, Reservation Specialist and Customer Care Specialist, and was previously with Hilton Worldwide as a Customer Care Specialist where she was responsible for demonstrating a high-level of accountability and engagement with the members of the Hilton Honors Program. Renee is most proud of being able to diffuse any situation and has over 18 years of customer service experience.  In her spare time Renee enjoys listening to audio books, making wood porch signs, traveling and going to the beach. Renee currently resides in Apopka FL with her husband of 12 years and their 2 kids. On the weekends and during the week she can be found at the baseball field watching her 6-year-old son play or at home playing barbies with her 3-year-old daughter.