RJon and Mike visit Chicago Landmark. Circa 2013
Bookmark it now so you can return to it easily to get your answer and to post comments and/or follow up questions you may have.
Watch as RJon and Mike answer the questions you just asked!
You can post questions and comments below!
Can’t wait for the answers!
Here are some of the questions we’ve been getting:
I just had an attorney leave our firm and go to large law firm and we fired our other attorney because of a bad attitude,
We believe we just hired our superstar Director of Legal Operations. How did you select your A-Team and how do you keep employees ltivated to stay with your firm and make a profit year after year?
YOUR QUESTION: I have a goal of developing a super specialty of resolving real estate title problems. I have had limited results in marketing this. How do I know if it’s my marketing or the market?
City Western Wa
YOUR QUESTION: RJon, I have been practicing family law for about 4 years. About 3 years ago I became involved in a joint representation agreement with another firm. They take 40% off the top for their “work.” You understand the reason for the quotes. They started sending me more business, as who would not, and I have not been able to develop and build pipelines for direct clients and the margin is too low for me to hire good help. I am reasonably good at family law but do not enjoy it ( I have practiced criminal defense (over 1500 clients served through PD’s office, not a single complaint) and estate planning ( I have a masters in financial planning) and I cannot say that any of these areas of practice motivate me like the work I did before law school, which unfortunately, I cannot return to.
The representation agreement is all or nothing and they will not alter the percentage. I am after guidance from successful entrepreneurs and will be talking to one of the family law firms working with you on this Thursday. I would appreciate any comments that you would care to make concerning your impressions on how to improve or get out of a financially unsound and rather unpleasant situation.
City San Francisco
YOUR QUESTION: Were you ever at the point in growth where you were getting leads faster than you could properly service them? If so, what steps did you take to improve your intake and sales process, including who was your next hire? I’m a plaintiff’s lawyer who is fortunate enough to be receiving more inquiries than I can currently keep up with. I think I need to (a) revamp intake and (b) hire a non-attorney salesperson or client intake specialist, but, for whatever reason, seem s bit perplexed on how to better streamline intake–keeping in mind that we only take a small percentage of the cases people propose to us on contingency. It’s a problem I imagine lots of contingency-based practices face. I’d also like to know how you kindly tell people who aren’t good fits “Thanks, but no thanks.”
Those all came-in on Sunday. Another batch arrived yesterday. We obviously made a mistake building the landing page on such short notice on Sunday. The form should have redirected everyone here to this discussion forum to post your questions. I’ve asked my staff to make that a priority today to get fixed but they’re also making it a priority to stand-up a special Disaster Recovery site to help everyone who has been affected by Hurricane Harvey.
So stay tuned!
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